Online Pharmacies Canada FAQ

About Ordering Medication

Generic drugs are bioequivalent to brand name drugs, which means they contain the same dosage, safety, strength, quality, and intended use as the original drug formula. Generic drugs are created to provide the same effectiveness as the brand-name original. Generic drugs are normally less expensive than brand name drugs because the manufacturers did not need to undergo the same research and development costs as the branded drug manufacturers.

The generic drugs available internationally are subject to the same stringent approval and regulatory process as brand name drugs and are used by millions of North Americans on a daily basis. The manufacturers are large and well-respected, many whom also manufacture brand-name drugs. The companies ensure that generics meet quality, purity and potency requirements set forth by the authorities.

If the reactions are severe, please contact your local emergency service provider. Our Pharmacy Helpline would be happy to assist you with any medication-related issues at our toll-free number 1-855-218-5085.

Trade or brand names are registered by the manufacturer. In different countries, manufacturers will often use different trade names for marketing purposes. The medications have the same active ingredients, but may look different and have a different trade name. For example: Prilosec (US) and Losec (Canada), or Augmentin (US) and Clavulin (Canada) or Aciphex (US) and Pariet (Canada).

A complete medical profile and valid contact information is necessary to place an order. We will need a valid phone number for verbal confirmation of the order before it is processed and a shipping address. To confirm an order, we recommend calling our toll-free number, 1-877-536-8162, 2 hours after you submit the order. An email address is not necessary, however we will send invoices and tracking numbers through email.

The pharmacy can only supply as much medication as your physician prescribes for you, according to the directions, and up to maximum of a three months at a time.

Online Pharmacies Canada ships to the United States and Puerto Rico.

A licensed physician who is able to practice and prescribe medicine in Canada or the United States must provide a valid prescription to Online Pharmacies Canada. You can either mail the written prescription to Suite #381, 7360 137 Street, Surrey, BC V3W 1A3 or arrange for your physician to fax the prescription to our toll-free number 1-866-560-1660.

Yes Once the order is marked as complete on SL Server the refill button appreas on the User dashboard which adds all the medication in the cart

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Online Pharmacies Canada cannot transfer prescriptions from pharmacies located outside of Canada. To complete your order for prescription medication, we require an original copy of your prescription mailed to us or faxed from your doctor.

From the time your order is submitted, your medicine has an average delivery time of 10-20 business days. There are a few situations that can alter the arrival time of your medication.

  • Necessary information like a prescription is missing or illegible
  • Payment processing can be delayed
  • Mailing services can experience unforeseen delays due to extreme weather or shipping volumes.
  • There is a possibility that shipments are detained up to 30 days by US Customs and the US Food and Drug Administration officers.

Our policy is to verbally confirm each order, which can be done at any time 2 hours after the order is placed. The easiest way would be to call us at 1-877-536-8162; if not, we will contact you within the next 3 business days.

About Online Pharmacies Canada

At this time, we cannot accept an insurance claim from the United States. However, we can provide a detailed list of purchased medication so that you can make a direct claim from your insurer.

The prices on Online Pharmacies Canada are quoted in American Dollars.

Online Pharmacies Canada will not ship controlled substances and narcotic drugs. It is illegal to sell narcotic or controlled substances through the mail in the United States. Online pharmacies that advertise the sale of narcotics and controlled substances should be reported to the FDA.

Online Pharmacies Canada accepts Certified Checks, Personal Checks, E-checks, American Express, and International Money Orders. Please check that a phone number is provided as a method of contact.

Certainly! If you are experiencing any problems associated with the website we can be connectd through chat – Click here to Chat Now
or contacted at [email protected] or at our toll free number 1-877-536-8162.

Similar to any pharmacy, dispensed products are unable to be returned. According to pharmaceutical law and to protect the safety of all parties, once a prescription or non-prescription drug has been dispensed, it cannot be returned.

We spend considerable time ensuring that our international pharmacies and dispensing facilities as well as our contracted Canadian dispensing pharmacy provide quality prescription drugs. We are certified by CIPA which evaluates us on an annual basis to verify our adherence to standards of excellence. Our products are shipped from Canada, Mauritius, New Zealand, Turkey, Australia, the United Kingdom, India, and the United States. Please note that the customer always chooses the country of origin.

There is a $9.95 US shipping fee per patient (additional shipping charges may apply for special shipping requirements). All prescription drug prices include the prescribing fee and pharmacy dispensing fee.

Customers can save a significant amount when purchasing medications from an online Canadian pharmacy, with an average range of savings between 35 to 78 percent.

Customers can conveniently place their orders through our online portal, which remains accessible 24 hours a day. Our customer service representatives are available to assist with orders from Monday to Friday, between the hours of 6:00 am and 8:00 pm PST, as well as on Saturdays and Sundays from 7:00 am to 5:00 pm PST.